22 March 2021
Building and maintaining trust and
credibility is of paramount importance for the longevity of any business in any
Whether you are the owner of an SME,
organisation or larger enterprise, your customers instill their trust in you to
deliver a service or product safely with the utmost of care and professionalism.
This is where industry-recognised credentials are fundamental, like those in
the access control sector.
Here, we take an in-depth look at the NSI
and NACOSS standards, what these mean and why businesses should look for access
control providers with these credentials.
National Security Inspectorate (NSI)
National Security Inspectorate (NSI)
approval marks the hallmark of excellence for security and fire safety service
A reflection of technical competence, codes
of practice and business experience, NSI credentials are industry-recognised standards
that reflect positively upon a business operation.
The NSI hallmark
The NSI standard is the most widely
recognised mark of approval in security and fire safety, with this leading
industry hallmark telling customers that a business boasts:
Technical competence: The business works to both British and international standards
alongside NSI codes of practice. It also highlights that workforces have
relevant technical experience in their field.
Professionalism: When an organisation has NSI gold approval, like Touchstar, they
are demonstrating that they can operate a quality management system in
accordance with ISO 9001 and NSI quality schedules.
Trustworthiness: In any business operation, trust is key. NSI approval demonstrates
that the organisation has reputable directors and leaders with relevant business
experience and effective employee security screening, so you know you can trust
all staff throughout the organisation hierarchy.
With security and fire safety in your
workplace of paramount importance, businesses can rest assured that NSI
approved companies have the knowledge, expertise and competence to deliver the
project to the very highest of standards.
Codes of practice
Approved NSI companies are also required to keep up-to-date with the latest developments
of industry standards and codes of practice for the benefit of their customers.
Complying with these standards and keeping knowledge and expertise fresh,
businesses can be assured that they are in safe and competent hands and that projects
are being delivered in-line with the latest guidelines.
we boast the NSI
Gold standard accreditation, and have held this since 2015 and each year undergo a rigorous independent assessment.
To receive NSI approval, a national network
of independent expert security and fire safety auditors will assess your
company and its operations. The regular assessments will look to demonstrate
that your company is compliant with British and International codes of practice
to provide reassurance for your customers.
part of the NSI assessment, we are audited and checked twice a year, once for
the physical work that we complete and once which focusses on the back-office
processes and structure to ensure compliance.
assessment of our physical work includes all documentation, including quote and
installation sign off and as fitted specification. This ensures that we
understand the customer requirements and the customer understands what we are
proposing, which when ordered also acts as a crucial check list to align
as fitted spec is to capture and changes during the installation process from
the eye of the customer or installation team, again, for full transparency and
to ensure customer expectations are met.
National Approval Council for Security Systems (NACOSS)
The National Approval Council for Security
Systems (NACOSS) is a well-regarded industry standard that assessed business
operations up until 2001.
In 2001 these credentials were replaced as
a result of the merger between NACOSS and the Inspectorate of the Security
Industry (ISI). The result of the merger was a newly combined organisation
named the National Security Inspectorate(NSI), which we discussed earlier in this article.
Lynden Jones, Managing Director at Touchstar ATC, said: “Being part
of an approval that is as highly respected and trusted in the security sectors
such as NSI give us confidence we are operating at the highest level for our
customers. Knowing this allows us to deal confidently in our work, ensuring the
very best is delivered in everything we do.”
Click here to find out more about Touchstar’s industry-recognised, leading access
Transform your business operations today
If you want to find out more about how
Touchstar’s access control systems - endorsed by leading industry hallmarks -
can transform your business operations, please contact Touchstar today.
Our dedicated team is proud to deliver the
very best in robust, cutting-edge technology that transforms operations across
Get in touch and see how we
can improve your business operations today.
ABOUT THE AUTHOR – LYNDEN JONES
Lynden joined Touchstar ATC (formally Feedback Data) in a sales role for Access Control in 2010. Prior to joining the company, Lynden held both Production and Account Manager roles, gaining wide technical and commercial experience within the electronics market.
In 2013 Lynden was promoted to Sales Director and in 2017 he took overall responsibility of the business as Managing Director.As well as running Touchstar ATC, Lynden still remains extremely active in the sales and key account management aspects of the business. When not involved in the business, Lynden is a keen performance car enthusiast.