17 January 2020
Change can be a tricky thing to deal with, particularly in
the workplace. It’s also inevitable though; no business can develop without
refining its processes and practices.
But having to adjust to new technology – such as a new
access control system – can be less than appealing to your employees. If they
are comfortable with the current system you have, or indeed, no access control
system at all, they may be reluctant to embrace the capabilities of a new
solution, or even question its adoption in the first place.
If your organisation is in the market for your first access control system, or you’re considering an
upgrade to your existing building security measures, here are three ways to
help your team accept the change.
Sell the benefits
At first glance, your employees could be forgiven for seeing a new
access control system as a barrier and an inconvenience to them as they go
about their shifts. Unless the new system is a response to a specific event,
such as a security breach or the acquisition of high-value assets, your team
members may wonder what has prompted the decision and what your organisation
stands to gain.
In reality of course, there’s far more an access control solution can do
for a business than simply protect its premises and people. From streamlining
administrative tasks to improving emergency protocols and creating individual
access settings for each employee, there are many organisational benefits an access
control system can facilitate, some more than a little unexpected.
Sharing these operational efficiencies with your team will help them see
all the ways in which your new access control system can benefit your
organisation and crucially, make their working lives easier.
Manage the change
With an enterprise technology partner such as Touchstar on board, your
organisation will be supported throughout the installation and implementation of your new access control system. We work with our
customers to devise a clear and efficient plan and time scale for installation
and integration with existing systems, with a dedicated Project Manager on hand
at all times.
This collaborative approach can be effective within your organisation
too. Communicate the access control rollout plan with your team, so that they
know when new measures come into effect and what’s expected of them at each
stage. Planning in this way should also help you identify and prepare to
mitigate any potential operational snags that could crop up.
Once your new access control system is in place, the best way to ensure
a smooth transition to full adoption is to provide employee training. At Touchstar, we have this covered; our expert teams
can work with yours on-site in small groups, running through everything from
basic daily operation to specific access control scenarios they are likely to
By getting hands-on under the guidance of a system professional, your
employees can quickly gain the knowledge and confidence they need to use your
new access control solution to its full potential. Once new working practices
are rolled out, it’s also a good idea to add access, security and any other
updated processes to staff handbooks and policy documents.
Let us help make your new access
control system a hit
Implementing a new access control solution needn’t be an upheaval or
something that divides your team. We can help you develop an access control
system that not only meets your organisation’s unique needs and improves your
team’s productivity, but becomes an indispensable part of your operational performance.
Contact us today to learn more.
ABOUT THE AUTHOR – LYNDEN JONES
Lynden joined Touchstar ATC (formally Feedback Data) in a sales role for Access Control in 2010. Prior to joining the company, Lynden held both Production and Account Manager roles, gaining wide technical and commercial experience within the electronics market.
In 2013 Lynden was promoted to Sales Director and in 2017 he took overall responsibility of the business as Managing Director. As well as running Touchstar ATC, Lynden still remains extremely active in the sales and key account management aspects of the business. When not involved in the business, Lynden is a keen performance car enthusiast.