Case Studies

home > Case Studies > British Sugar - CCTV
TouchStar British Sugar Case Study

The Company

British Sugar is the sole processor of the UK's beet sugar crop, they work in partnership with around 2,300 growers and their customers to deliver a world-class product that is made to the highest standards.

The Need for Advanced CCTV

The requirement for CCTV was to fulfil multiple objectives. Managed centrally, British Sugar were looking for a state-of-the-art system to support the site wide monitoring of people, vehicle movements and assets. Furthermore, it was needed to provide advanced analytical capabilities to support existing production and process improvements.

British Sugar made the decision to upgrade, planning for an initial installation to one of their key operational sites which would serve as a blueprint for a group wide rollout.

The Solution

The decision to upgrade with TouchStar was based on the existing relationship which had seen them supporting their Access Control security system for over twenty years. As a long-term incumbent supplier to British Sugar, TouchStar had working experience of each site, enabling them to effectively audit, plan and design a system around British Sugar's specific needs.

TouchStar's meticulous planning and an in-depth audit of site requirements led to the selection of the Newark site for the initial upgrade. The chosen Avigilon system, known for quality cameras and next-gen video analytics, became the backbone of the solution.

Results and Benefits

Despite the challenges of a 365-day manufacturing operation, the collaboration between TouchStar and British Sugar resulted in a smooth rollout.

The system was successfully deployed by TouchStar approved installers. As an NSI Gold system provider and installer, British Sugar were reassured that they had invested in a quality solution and are now looking to use the Newark site installation as a global standard to rollout out to the remaining three sites.

British Sugar are also considering extending the solution requirements, working with TouchStar to include full support and regular preventive maintenance to enable a futureproof, scalable, and robust CCTV system.