21 April 2022
What is a high traffic area?
A high traffic area for businesses can be defined as any
area which receives a high proportion of foot traffic or activity such as
stairways, entranceways, reception areas, manufacturing areas, kitchen spaces,
or parking areas. These spaces will be part of a building or on private land
and can add an extra challenge to security, monitoring and ensuring health and
For every business, the number and type of high traffic areas
are likely to differ, depending on their location, business type, customer
levels and staff levels. For example, in a commercial office, the reception
space would count as a high traffic area as it’s likely to be the main entrance
and exit for staff and also for visiting personnel and smaller deliveries, e.g.
printer paper and other office supplies. On the other hand, for retail spaces, a
high traffic area will be the front-of-house space that both customers and
staff can occupy.
It’s important to remember that some high traffic areas are
outside, such as in a warehouse environment in which the loading bays could see
a number of vehicles and people coming and going. For many businesses, parking
areas are also considered high traffic areas, as outdoor eating areas or
Why is it important to identify and safeguard high traffic areas?
There are many reasons why it’s important to safeguard high
traffic areas within a commercial building. One of these is to protect the
premises and personnel from being the target of illegal or unwanted activity.
As a business, it’s important to protect customers, staff and the business
itself from such threats. It’s essential to identify the high traffic areas
from which someone can conduct unsavoury activities and damage the business.
Another reason why it’s important to identify high traffic
areas is from a health and safety perspective. With so many people in a
building, either permanently working or as visitors, it's important to be aware
of anything that could cause harm or be of danger. This is the same for inside
and outside a building, such as spotting a car going around a car park the
wrong way or identifying a trip hazard in the building hallways. By identifying
these high traffic areas which could cause health and safety issues, they can
be monitored and any issues dissipated.
Once the areas have been identified, they can be
safeguarded. High traffic areas can be closely monitored or restricted to
ensure the rest of the personnel and site remains safe, such as strategically
placing CCTV cameras in the high traffic areas or introducing access control
measures into the next area of a building.
How can high traffic areas be safeguarded?
There are a number of ways in which high traffic areas can
be safeguarded, including:
Using a CCTV system is a useful and common way to safeguard
high traffic areas and can be used in many ways including investigating suspicious
activity, facilitating multiple views at once as well as providing round the
clock monitoring, and identifying potential accidents before they occur. Before
installing any CCTV, it’s important to conduct a survey
as well as review the key areas of the business that would benefit from such
monitoring as CCTV placement is incredibly important. This will help ensure that high traffic
areas can be efficiently protected.
Knowing who has access to your premises and which areas they
can access is a major part of safeguarding high traffic areas. This is where
access control comes in; it provides businesses with the ability to restrict
areas and ensure only those who should have access, do. It can be used for day-to-day
staff as well as providing special access to visitors when needed. It can also
be a great tool in restricting access to areas that could be considered health
and safety risks such as plant rooms, only allowing personnel access to those
who really need it.
There are many different types of access control like key
cards, traditional keys and biometrics which can control barriers, doors and gates. Each
piece of access control hardware can be programmed to allow access rights that
match shift patterns, certain car park access as well as link to attendance
records. It can provide information in real-time and allow a business full
control over high traffic areas.
Although this would mainly suit commercial office space,
attendance monitoring can be a good way to monitor who is in the building and when
they have access to high traffic areas. For example, having a sign-in process
for visitors or deliveries ensures that a record is kept of any individual that
has entered a shared space which can be cross-referenced again if needed. For
health and safety, in the event of an incident like a fire, it gives a clear
view of everyone currently on-site for evacuation purposes, helping emergency
services to know where personnel are in the building.
There are also other ways in which attendance monitoring can
be key for safeguarding high traffic areas. For general day to day use in a
retail, warehouse or healthcare environment, attendance management can be
effective, especially in high traffic shift changes as it allows close
monitoring and real-time updates on who is on shift, as well as reducing
bottlenecks in key entrances and exits.
How we fit in
Safeguarding high traffic areas can be tricky and needs to
be managed in a way that suits the business. Thankfully, there is a range of
technological solutions that can be introduced to help protect the business,
its staff and customers from unwanted activity as well as potential health and
If you’re looking to upgrade your existing CCTV, attendance
or access control systems or introduce something new, get in touch. Our
experienced team are here to answer any questions you may have.
ABOUT THE AUTHOR – LYNDEN JONES
Lynden joined Touchstar ATC (formally Feedback Data) in a sales role for Access Control in 2010. Prior to joining the company, Lynden held both Production and Account Manager roles, gaining wide technical and commercial experience within the electronics market.
In 2013 Lynden was promoted to Sales Director and in 2017 he took overall responsibility of the business as Managing Director. As well as running Touchstar ATC, Lynden still remains extremely active in the sales and key account management aspects of the business. When not involved in the business, Lynden is a keen performance car enthusiast.