06 September 2021
The retail sector is crucial to the UK economy, with the
total value of UK retail sales reaching £403 billion in 2020. The retail
industry is also responsible for employing 2.9m staff and operates across a
total of over 306,000 retail outlets across the UK.
The popularity, demand and importance of the retail sector is
unquestionable, and with this comes the need to ensure retail businesses are
running efficiently, safely and with the very best security measures in place.
We’ll discuss how to make your retail security system work
harder and maximise its potential to effectively safeguard your premises,
people, stock and assets.
Getting the most out of CCTV systems
When it comes to busy retail spaces, having effective CCTV surveillance
installed is key. Not only is CCTV
an effective deterrent for theft and vandalism, but it provides constant
protection of employees and safeguards commercial sites.
Prioritising high-traffic areas
Like any commercial property, there are certain high-traffic
areas within a retail space that should be prioritised for CCTV installation,
- Front desk/reception areas
- Exits and entrances
- Storage rooms and other back of house restricted
Ensuring CCTV systems are installed in these key areas will:
Ensure high traffic sections with people
regularly entering and leaving will be monitored
Act as an effective deterrent for theft
- Allow customers, staff and unrecognised visitors
to be identified
- Enable potential trespassers to be monitored and
- Enables clear tracking of faces should this be
required at a later date
- Allows restricted areas and its contents/stock to
Not only is the positioning of security devices and CCTV of crucial
importance to maximise security and for effective tracking, but achieving the optimal
height is also paramount.
If mounted too low, cameras will act as a focal point and
distract, too high, it could cause imagery to be pixelated when being
monitored. Therefore, effective device placement within a retail space is critical.
Find out more about CCTV placement and positioning in our recent article: Where should I position CCTV cameras?
From customer-facing areas to back of house stock rooms,
retail spaces come with several areas where access needs to be managed
effectively, and differentiated between personnel. There are many restricted
areas on site that require close monitoring and the assurance that only the correct
personnel are granted access to them.
Retail spaces are regularly highly active areas, often no
stranger to shop fit outs, contractor visits, merchandising demands, seasonal
sales and overnight stock takes – the need to be able to differentiate between
who has access and when vs who is restricted is paramount to the security of
TouchStar’s ATC systems enable access to restricted areas to be managed effectively and
will help to facilitate controls around prohibited areas, such as public access
to the back of house or stock areas.
Dual purpose technology
When it comes to access control for retail environments, dual
purpose technology enhances security while also helping to improve customer
Not only do our dual-purpose identification badges grant
access rights for retail personnel, but the ID helps the customer understand
who to approach for support.
Accessing all areas
Contrary to what you might think, access points are not
limited to doors only. Anywhere within the retail space where access could be
electronically controlled could benefit from the features of access control
technology. Electronically limiting entry to certain locations within the
retail space will improve security and better manage employee and visitor
access at single or multiple retail sites.
Creating a safe space, while also providing a welcoming
atmosphere for customers, is an important balancing act.
Not only do the retail security systems need to perform well
but they should also be inconspicuous within the space, be non-intrusive and ensure
the consumer is enjoying their retail experience.
out more about TouchStar’s retail expertise and business solutions here.
Staff buy in
For a retail security system to be effective, it requires the
buy in and support from all its users, including the shop floor staff - this is
where the ongoing support from TouchStar comes into play.
Not only do TouchStar’s dedicated support team ensure responsive
support, but we provide on-site courses and site-specific training to support
the optimised running of your retail operation. Find out more about TouchStar
Improve your retail security system today
At TouchStar ATC, our experts believe in a completely
bespoke approach to access control.
We’ve been supplying bespoke security solutions to
businesses across a variety of sectors including retail for more than 30 years.
Our experts are on hand and more than happy to assist you in choosing the right
system to suit your organisation.
Get in touch today to find out how we can help.
ABOUT THE AUTHOR – LYNDEN JONES
Lynden joined Touchstar ATC (formally Feedback Data) in a sales role for Access Control in 2010. Prior to joining the company, Lynden held both Production and Account Manager roles, gaining wide technical and commercial experience within the electronics market.
In 2013 Lynden was promoted to Sales Director and in 2017 he took overall responsibility of the business as Managing Director.As well as running Touchstar ATC, Lynden still remains extremely active in the sales and key account management aspects of the business. When not involved in the business, Lynden is a keen performance car enthusiast.