home > Case Studies > Retail: Harrods

Retail: Harrods

RETAIL FITTING ROOM HARRODS

This project overview and testimonial outlines how Harrods have taken steps to prevent shoplifting (shrinkage) from their clothing department by fitting stand alone electronic access control cylinders within their fitting room facilities.

This system is currently deployed across all clothing franchises and departments across the store. Approximately 200 staff members have been enabled to open and lock changing room doors using their standard Mifare store access and identity cards.

BACKGROUND

TouchStar has been supplying access control and security products to Harrods, as a preferred supplier for over 27 years. The company has secured over 250 entry and access points at the main Knightsbridge Store, Heathrow, Hammersmith and the Harrods Warehouse facilities in Surrey.

A wide range of security solutions have been deployed to protect stock and assets valued in the hundreds of millions including, fixed access control entry systems across the store, wireless locks in fitting rooms, biometric entry for high value areas, discreet high security solutions for senior staff, specialist locking for all refrigerated and cold stores and high through put turnstile solutions at staff and contractor entrances.

REDUCING THE RISK OF SHRINKAGE IN FITTING ROOMS WIRELESS LOCKING

In 2012 The Harrods security department approached TouchStar to help identify ways to limit the risk of theft from unattended and unlocked fitting rooms across the store.

According to the Centre for Retail Research, the UK has one of the worst records in the world for shoplifting with an average of £12,054,794 worth of goods stolen every day. The price to pay for this is a £180 financial burden to every family in the country to cover the cost and so there is a real social obligation on the retail industry to do everything it can to tackle the crime.

TouchStar is a trusted and preferred supplier to Harrods with over 25 years experience supplying the store. As a company they are professional, trusted and reliable in all respects of the services and products they maintain and supply.

"WILLIAM ROBERTS, SECURITY SUPERVISOR, HARRODS LIMITED"

Harrods (PDF DOWNLOAD)